CHANGING OR CANCELLING AN ORDER
To cancel a recent order please contact our concierge via phone 1-855-BYKELLY, LIVE CHAT or email [email protected] at your earliest convenience. We will make every effort to accommodate your request. Our system is designed to fulfill orders as quickly as possible. As such, we are unable to cancel or change requests once the order has entered the shipping process.
We accept Visa, MasterCard, American Express and PayPal (online orders only).
Sales Tax is collected only in states where we have a physical presence. Currently this only includes California. Shipments within the greater Los Angeles area are subject to state, local and district sales tax. Shipments outside Los Angeles but within California are subject to the state sales tax rate only.
PROMOTION CODE EXCLUSIONS
Our promotion codes are only applicable on full price merchandise. Our welcome promotion code is one time use.